In my recent interview with Bloomberg, I shared insights on one of the most significant shifts in consumer behavior we've witnessed since the dawn of the internet: the rise of AI as the gateway to commerce, information, and everything in between.

In my recent conversation with Rustam Dastoor, the EVP of Marketing and Communications for MasterCard in the Americas, I was reminded that timeless ideas in marketing don’t die—they evolve. The “Priceless” campaign, launched in 1997, remains one of the most enduring brand platforms in history. Yet what struck me most wasn’t its longevity—it was its continued relevance in a world defined by AI, data, and ever-shorter attention spans.

Matt Britton, CEO of Suzy and author of Generation AI, reveals how he built a 25,000-hour AI-powered customer intelligence system — without writing a single line of code. In this exclusive article, Britton explains how tools like Zapier, Browse AI, and GPT-4 transformed Suzy’s sales and marketing operations by turning Gong call transcripts into real-time insights, customer sentiment analysis, and automated marketing content. The result: a fully integrated, no-code AI engine that predicts churn, improves sales performance, and generates data-driven marketing assets — all powered by the authentic voice of the customer. This piece breaks down how CEOs and go-to-market leaders can design similar systems to drive growth, unlock hidden data, and compete in the age of AI automation.

In October 2025, futurist and entrepreneur Matt Britton delivered a powerful keynote for Transfr, the New York–based edtech startup pioneering VR career training. Drawing from his bestselling book Generation AI, Britton explored how artificial intelligence and Generation Alpha will redefine education, creativity, and the future of work. He explained why the AI generation—today’s children who will never know a world without intelligent machines—demands a complete shift from memorization to problem-solving, creativity, and human judgment.

Through vivid examples and personal stories, Britton showed how AI is accelerating faster than any technology in history, creating both opportunity and responsibility for educators, businesses, and learners. His message to the Transfr audience was clear: the winners in the AI economy will be those who embrace curiosity, adaptability, and emotional intelligence.

This keynote recap unpacks Britton’s insights on AI-driven education, the rise of autonomous agents, and how platforms like Transfr’s immersive VR training can prepare future generations for a world where humans and machines learn—and work—side by side.

The world is on the verge of a transformation unlike anything we’ve witnessed before. For the first time in history, a generation is growing up as true “AI-natives”—children who have never known life without artificial intelligence integrated into every aspect of their lives. As I discussed on my recent AIM Northwest appearance on Portland’s KATU TV, Generation Alpha’s upbringing, relationships, and outlook on the future will be shaped by artificial intelligence in ways that are only now coming into focus.

What does it take to steward one of America’s most beloved—and scrutinized—brands through an era of cultural transformation? That’s the question I tackled with Tim Ellis, Executive Vice President and Chief Marketing Officer of the National Football League, during a live episode of The Speed of Culture podcast at the POSSIBLE Conference in Miami.

Discover how AI is reshaping the workforce, family life, and personal growth through insights from Billy Bush's interview with Matt Britton on Hot Mics. Matt Britton, AI expert and author of Generation AI, shares actionable strategies on future-proofing your career, creatively integrating AI into daily life, and navigating parenting challenges in an AI-driven world. Embrace AI not just as technology, but as a powerful tool to enhance personal and professional success.

Matt recently sat down with FOX News Cincinnati to discuss how AI is transforming the travel experience for everyday families. The segment offered a glimpse into what I call the Generation AI shift—where smart tools like ChatGPT are not just augmenting life, but powering it.

Artificial intelligence has moved out of the realm of science fiction and into the daily lives of millions of Americans. On June 25th, 2025, Matt Britton—AI expert, bestselling author of “Generation AI,” appeared on NBC News to discuss how AI is fundamentally changing the workplace, what jobs are most at risk, and how both adults and parents can future-proof themselves and their families in an era of constant technological evolution.

Matt Britton speaks to the Schwab Network about th egrowing role of AI in financial services.

I is no longer just a tech trend—it’s reshaping careers, parenting, and culture at large. In this blog, Matt Britton breaks down on NBC News NOW why the fear of job loss and the challenge of raising kids in an AI-powered world have become household conversations, and what we must do to adapt. Based on his book Generation AI, this is your guide to navigating the future of work, education, and consumer behavior

Will AI replace your job—or empower you to thrive? In this blog based on Matt Britton’s Today Show appearance, discover how generative AI is transforming the workforce, what new roles are emerging, and why AI fluency is now essential for career growth. Learn how to adapt, upskill, and lead in the age of automation.

Discover how AI is transforming family travel, according to Suzy CEO and Generation AI author Matt Britton. Learn how Gen Alpha and tools like ChatGPT are redefining how we plan, book, and experience vacations.

AI is revolutionizing banking—from chatbots to credit scoring. Matt Britton explains how consumers can benefit while protecting privacy in the digital finance era.

Watch Matt Britton’s FOX 5 Atlanta interview on Generation AI—why Gen Alpha will grow up in a world defined by artificial intelligence, and what parents must do now to prepare. Explore key insights from his new book and the future of parenting in an AI-driven era.

Gen Alpha expert and author Matt Britton joins the 2025 CNBC CEO Council Summit to discuss thoughts from his new book “Generation AI: Why Generation Alpha and the Age Of AI Will Change Everything.”

Success in an AI-driven world isn’t about knowing how to solve a problem anymore.

It’s about knowing what problem is actually worth solving.

That shift in thinking—from execution to definition—isn’t just a philosophical nuance. It’s a professional wake-up call, especially for creatives like graphic designers, video editors, and digital artists who’ve built their careers on mastering tools and workflows that are now being rapidly absorbed by AI.

And yes, it’s happening faster than you think.

In a jam packed live interview with Segun Oduolowu, a Television Host, Entertainment Journalist, and Media Personality, at the NYC launch event for "Generation AI," author and thought leader Matt Britton delves into the transformative impact of artificial intelligence on Generation Alpha and beyond. Segun, currently the host of Boston Globe Today, guides the discussion in this episode of the podcast, titled "Adapting to AI: How Generation Alpha and Beyond Are Reshaping Our World," capturing the essence of a world being reshaped by technology and offering invaluable insights into the future.

Artificial Intelligence is changing everything — from how we shop, to how we socialize, to how we form brand preferences.

According to a recent Salesforce study, 73% of consumers now expect brands to understand their unique needs and expectations. That number is growing fast.

If you’re not evolving your thinking alongside your customers, you’re already behind.

It’s no longer about simply asking what people want —
It’s about predicting it, personalizing it, and delivering it instantly.

Unlock the potential of AI and machine learning with our comprehensive blog on the future of these groundbreaking technologies. Discover how AI and ML are revolutionizing healthcare, finance, and manufacturing, empowering businesses to make data-driven decisions and streamline operations. Explore the ethical considerations and the immense possibilities that lie ahead. Join us on this exciting journey and stay ahead in the world of AI and ML.