Suzy’s CEO Matt Britton shares how to reframe workplace expectations for a digital world

The COVID-19 pandemic came quickly, and the safety of employees needed to come first before any business outcome.

With so much uncertainty surrounding the pandemic, Suzy, a consumer intelligence company, decided to close its office for the rest of 2020.

Reframing workplace expectations for a digital world As the world shifted to working remotely, many employees didn’t know what expectations were for working fully remote.

How late should they be expected to answer emails?

Giving back to the community Not only is Suzy aligning their internal strategy to allow their employees to succeed in a remote environment, but they’re also ensuring their local community is able to maintain a sense of normalcy during these hard times.

But now, you have to be more intentional about how you interact with coworkers, and for junior-level employees, it might not be as easy to get in front of the c-suite as it once was.

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The Founder Podcast Interview With Matt Britton

Matt is a serial entrepreneur and hustler, getting his start at Boston University and becoming somewhat of a legend as a club promoter in the area. After building a reputation, he began to engage with local companies who wanted to advertise at his events and leverage his network of 75 college student promoters to help promote their businesses. That was the foundation for his first marketing agency, The Magma Group. After a couple of twists and turns and the dot com crash in the early 2000s, he ultimately started a second agency called Mr. Youth (which later rebranded to MRY), a full stack marketing agency and one of the first to run social marketing for big brands. As a part of MRY, he built software called CrowdTap to help manage and incentivize a massive network of college reps, not too unlike the network of college promoters he had built in his early days. CrowdTap was the foundation for the business he runs today called Suzy.

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