Matt Britton | Gen Z, AI, & New Consumer Expert

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The 2025 Consumer A to Z | Speed Of Culture Live! event

In a world where the pace of technological change accelerates each year, understanding and adapting to consumer trends is vital for staying ahead in business. Matt Britton, the founder and CEO of Suzy, dives deep into this ever-evolving landscape in his keynote at Suzy's Speed of Culture Live! event. His insights, which span from the transformative power of AI to the emerging Barbell Economy, offer a roadmap for professionals eager to lead the conversation rather than follow it.

AI's Impact on The Future of Consumer Behavior

Britton kicks off the keynote by discussing the seismic impact of Artificial Intelligence (AI) on consumer behavior. Drawing parallels with the advent of the internet and mobile technology, he emphasizes that AI's influence will be even more profound. AI's ability to solve problems without requiring changes in human behavior positions it as a game-changer across industries. He highlights the importance of overcoming the fear of content creation, especially on platforms like LinkedIn, to build personal brands and seize new opportunities in a digital world.

Key Takeaways:

  • AI's Transformative Potential: AI is poised to have a more significant impact than the internet and mobile technology combined.

  • Content Creation: Professionals must leverage content creation to build personal brands and stay relevant.

  • Generation Alpha: This generation, aged 0-15, will grow up with AI as a baseline, revolutionizing the future workforce.

Navigating the Barbell Economy

Britton introduces the concept of the Barbell Economy, where both value and luxury brands thrive simultaneously. On one end, value-conscious consumers flock to brands like Costco, Dollar Tree, and Walmart, especially amid inflation and wage stagnation. On the other end, luxury brands like Amman Hotels and LVMH cater to the affluent, who continue to accumulate unprecedented wealth.

Key Takeaways:

  • Value Brands: Brands like Costco and Walmart cater to consumers looking for value amidst economic pressures.

  • Luxury Brands: High-end brands continue to thrive, capturing the wealthier segment of the market.

  • Cultural Shifts: Platforms like TikTok and the creator movement are reshaping culture and challenging traditional media.

Changing Consumer Trends and Behaviors

The post-COVID world has ushered in significant shifts in consumer behaviors and societal norms. Britton explores changes in education, family dynamics, urbanization, and the growing influence of sports gambling. He underscores the rising importance of trade and professional schools over traditional liberal arts degrees and the impact of economic pressures on family structures.

Key Takeaways:

  • Education: There's a growing preference for trade and professional schools over traditional degrees.

  • Family Dynamics: Economic pressures and advancements in reproductive technology are influencing family structures.

  • Urbanization: Migration trends are shifting towards secondary and tertiary cities post-COVID.

  • Sports Gambling: The increasing popularity of sports gambling among young males has significant societal implications.

Future Trends Impacting Consumer Behavior

Britton delves into future trends that will shape consumer behavior, emphasizing the modern consumer's craving for instant gratification. He discusses the evolving job market, particularly the rise of the gig economy and the impact of AI on knowledge workers. Additionally, he touches on longevity trends, alternative medical approaches, and the integration of AI in creative fields.

Key Takeaways:

  • Instant Gratification: Consumers demand seamless and frictionless experiences.

  • Gig Economy: Freelancers have more opportunities for income and flexibility in a gig economy.

  • Longevity Trends: Post-COVID health awareness is driving interest in longevity and alternative medical approaches.

  • AI in Creative Fields: AI tools like Suno are revolutionizing creative processes, such as music generation.

Future Trends in Business and Society

Britton covers the transformative impact of GLP-1 drugs like Ozempic on various industries, the growing influence of podcasting, and the concept of the quantified self. He also explores advancements in augmented reality and the evolving landscape of virtual companionship.

Key Takeaways:

  • GLP-1 Drugs: These drugs have the potential to revolutionize industries by addressing obesity.

  • Podcasting: As a dynamic medium, podcasting is becoming essential for brand strategies.

  • Quantified Self: Devices like the Apple Watch and AI enhance personal health insights.

  • Augmented Reality: Products like Ray-Ban Meta Glasses integrate technology seamlessly into daily life.

Revolutionizing Market Research With Future Innovations

In the final chapter, Britton introduces Suzy's innovative features, like "Signals" and "Ask Suzy," which promise to revolutionize market research by providing real-time, AI-driven insights. These tools aim to transform market research from reactive to proactive, making Suzy an indispensable resource for modern market researchers.

Key Takeaways:

  • Suzy's Innovations: Tools like "Signals" and "Ask Suzy" offer real-time, actionable insights.

  • Proactive Research: These innovations shift market research from reactive to proactive, ensuring businesses stay ahead of trends.

Matt Britton's keynote at Suzy's Speed of Culture Live! event offers a comprehensive guide to navigating the future of consumer trends. From AI's transformative power to the Barbell Economy's dual momentum, Britton's insights equip professionals with the knowledge to lead in a fast-paced, tech-driven world. As AI continues to reshape industries and consumer behaviors, staying informed and adaptable is more crucial than ever.